Order Management

Order Management and Shipping

Who takes care of the delivery of my products?

Our logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch

What should I do if my area is not serviceable by Shop24?

During registration, save the details of your pin code and click on the Continue button. You will be notified via e-mail when your pin code becomes serviceable.

How do I manage my orders on Shop24?

Through our seller dashboard, we make it really easy for you to manage your orders. Whenever a customer places an order, we will send you an e-mail alert. You need to pack the order and keep it ready for dispatch within the time frame provided by you and inform us through the seller portal. This will alert our logistics partner to pick up the product from you.

Does Shop24provide packaging material?

We have a strong network of best packaging material providers in the industry. We can connect you with them to get good quality packaging material which impresses the customers and ensures your products remain undamaged.

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